Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (eg a letter or e-mail sent by post). You can use the model withdrawal form attached below, which is not required.

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

The revocation must be sent to:

deSaive deSign Interieur Design & Accessories, Susanne Dessaive, Am Hainberg 1, 61462 Koenigstein im Taunus, Germany, Widerruf@deSaive-design.de, www.deSaive-deSign.de

The right of withdrawal does not apply to distance contracts
- for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is authoritative or which are clearly tailored to the personal needs of the consumer.

 

Consequences of the cancellation

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract is received by us. For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you; In no case will you be charged for this repayment fees.

 

For freight forwarding goods:
We pick up the goods if they have been delivered with logistics companies. You bear the immediate costs of returning the goods as follows:

  • Goods delivered within Germany by Dachser Intelligent Logistics, amounting to 53,55 Euro
  • Goods delivered from the Netherlands by Jan Krediet European Furniture Logistics or from Italy by the freight forwarder DB Schenker amounting to 89.25 Euros per m3
  • Goods delivered from the Netherlands by Jan Krediet European Furniture Logistics or from Italy by the freight forwarder DB Schenker amounting to 141.02 Euros per 1.5 m3

 

For parcel shipping goods:
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

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You can download the withdrawal form here: Revocation form_deSaive-deSign.pdf or you can find the form at www.deSaive-deSign.de/Revocation