Order Service

You have seen something beautiful, but no time for the online ordering process? Send us an e-mail with the link and your signature to service@deSaive-deSign.de and we will do the desired order for you. You will receive an order confirmation, an invoice from us and we bring the goods on the way. Simple & uncomplicated.

Shipping

Within Germany and Austria delivery takes place with different transport companies depending on the manufacturer.

• Within Germany and Austria we sent
  - smaller goods via Post / DHL for flat rate of 7.75 Euro,
  - larger goods shipped via freight forwarding for 25 Euro,
  - Island surcharge 20 Euro.
   
• Shipping big lanterns
  - Pallet shipping within Germany 104 Euro
  - Pallet shipping within Europe 145 Euro
   
• All ground vases and larger, fragile bowls from fleur ami are dispatched with the forwarding company Dachser Intelligent Logistics for 53.55 Euro.
   
• Shipping life-size sheep:
  - within Germany: 20 Euro
  - within Europe: 75 Euro
  - to Switzerland: 85 Euro, plus customs and local fees
  - to the USA, East Coast with middle: 195 Euro
  - to the USA, West Coast to middle: 250 Euro
  Please select the appropriate country during the order process.
   
• Furniture made by the designers INSIDERLAND, KARPA and GANSK from Portugal are delivered by a furniture logistic company and can be calculated individually only after announcement of the scope of delivery and the destination.

Unfortunately, the shop system is currently not technically capable of adding different logistics companies in the shopping basket, so you will have to go through the products in a single case. We hope that the developers will find a solution as soon as possible.

Meanwhile we send to all countries. For shipping outside of Germany and Austria please check with us for the freight costs. We then ask them individually for you.

Information on delivery times can be found on the respective product page.